Client Notices
Stay updated with the latest news, notices, and system updates from TomoTrader.
Dear Valued Client,
We would like to inform you that Cryptocurrency withdrawals on TomoTrader will be temporarily suspended in observance of the Lunar New Year holiday.
Withdrawal Suspension Details:
- Dates: Tuesday, 17 February 2026 – Wednesday, 18 February 2026
- Service Affected: Cryptocurrency Withdrawals
During this period, crypto withdrawal requests will not be processed.
Withdrawal services will resume as normal on Thursday, 19 February 2026.
We kindly encourage you to plan your transactions accordingly to avoid any inconvenience.
We appreciate your understanding and continued support.
Should you require any assistance, please contact our customer support team at support@tomotrader.com or reach out via live chat on our website.
Warm regards,
TomoTrader Team
Dear Valued Client
We would like to inform you that the Cryptocurrency market will be temporarily closed over the upcoming weekend.
Market Closure Details:
Dates: Saturday, 14 February 2026 – Sunday, 15 February 2026
Products Affected: Cryptocurrencies
During this period, pricing and execution for Cryptocurrency instruments will be unavailable.
Please ensure that you take the necessary actions in advance to manage your open positions and associated risks accordingly.
We appreciate your understanding and continued support.
Should you require any assistance, please contact our customer support team at support@tomotrader.com or reach out via live chat on our website.
Warm regards,
TomoTrader Team
Dear Valued Client
As part of our ongoing commitment to delivering the highest level of reliability and service, we will carry out a scheduled system upgrade.. During this time, there may be a temporary service interruption affecting pricing and execution for Cryptocurrencies in the following period:
Sunday, 8 February 2026 – 02:00 to 09:00 (GMT+2)
Please ensure that you take any necessary actions to manage your positions and risk accordingly.
Should you require any assistance or further clarification, please do not hesitate to reach out.
Thank you for your patience and understanding.
Best regards,
TomoTrader Team
Dear Valued Client,
Please be informed that due to the upcoming holidays, the trading hours and market session times for certain instruments will be adjusted.
Kindly refer to the table below for details on the affected instruments and their revised trading schedules:

*All times are in UTC+0.
*Schedules are subject to change. Please check Client Notices for the latest updates.
If you have any questions or need further clarification, feel free to contact us at support@tomotrade.com. Our team is always ready to assist you.
We truly value your trust and continued support in TomoTrader.
Thank you,
TomoTrader Team
Dear Valued Client,
As a reminder, TomoTrader will be conducting a scheduled system upgrade, during which trading will be temporarily unavailable during the following periods:
- Saturday, 31 January 2026 – 00:00 to 23:59 (GMT+2)
Sunday, 1 February 2026 – 00:00 to 23:59 (GMT+2)
Please ensure that all open positions are properly managed in advance.
Should you require any assistance, please do not hesitate to contact our Support Team.
Thank you for your understanding and continued support.
Best regards,
TomoTrader Management Team
Dear Valued Client,
To enhance your trading experience, TomoTrader will be conducting a scheduled system upgrade.
Please note that cryptocurrency pricing and trading conditions may be temporarily affected during the maintenance period stated below.
Maintenance Schedule:
- 24 January 2026 (Saturday): 02:00 AM – 06:00 PM (GMT+2)
- 25 January 2026 (Sunday): 02:00 AM – 08:00 AM (GMT+2)
We kindly recommend managing your positions accordingly before the maintenance begins.
We apologize for any inconvenience and appreciate your understanding as we continue to improve our systems and services.
Should you require any assistance or have further questions, please do not hesitate to contact our support team.
Warm regards,
TomoTrader Team
Dear Valued Partner,
As part of our ongoing commitment to delivering the highest level of reliability and service,
our bridge provider will be performing maintenance at 04:00 (GMT+2) on 18th January 2026.
As a result, there may be a temporary service interruption affecting pricing and execution
on Cryptos on 18th January 2026 from 04:00 to 07:00 (GMT+2).
Please ensure that you take any necessary actions to manage your positions and risk accordingly.
Feel free to reach out for any further clarifications. We appreciate your patience and understanding,
and we remain at your disposal for any further information you may require.
Best regards,
TomoTrader Team
Dear Valued Client,
Please be informed that due to the upcoming holidays, the trading hours and market session times for certain instruments will be adjusted.
Kindly refer to the table below for details on the affected instruments and their revised trading schedules:

*All times are in UTC+0.
*Schedules are subject to change. Please check Client Notices for the latest updates.
If you have any questions or need further clarification, feel free to contact us at support@tomotrade.com. Our team is always ready to assist you.
We truly value your trust and continued support in TomoTrader.
Thank you,
TomoTrader Team
Dear Valued Client,
To enhance your trading experience, tomotrader will be conducting scheduled system maintenance.
Please note that cryptocurrency trading services (including price availability) will be temporarily affected during the period stated below. Throughout this time, only our official website and Client Portal will remain accessible.
Maintenance Schedule:
Date: Sunday, 14th of December 2025
Time: Between 00:00 and 05:00 UTC.
We recommend managing your positions accordingly before the downtime begins.
Thank you for your understanding and continued support. Should you require any assistance, please contact our customer support at support@tomotrader.com or reach out via live chat on our website.
Warm regards,
tomotrader Team
Dear Valued Client,
Please be informed that due to the upcoming holidays, the trading hours and market session times for certain instruments will be adjusted.
Kindly refer to the table below for details on the affected instruments and their revised trading schedules:

*All times are in UTC+0.
*Schedules are subject to change. Please check Client Notices for the latest updates.
If you have any questions or need further clarification, feel free to contact us at support@tomotrade.com. Our team is always ready to assist you.
We truly value your trust and continued support in tomotrader.
Thank you,
tomotrader Team
Dear Valued Partner,
As part of our ongoing commitment to delivering the highest level of reliability and service, our bridge provider will be performing maintenance on the following date:
- On Sunday, 7th of December 2025, between 01:30 and 02:30 UTC.
As a result, there will be a temporary service interruption affecting pricing and execution on Cryptos.
Please ensure that you take any necessary actions to manage your positions and risk accordingly.
Feel free to reach out for any further clarifications. We appreciate your patience and understanding, and we remain at your disposal for any further information you may require.
Warm regards,
tomotrader Team
Dear Clients,
We would like to provide an update regarding the earlier liquidity disruption in precious metals trading.
Our Liquidity Provider has confirmed that the price feed for XAU/USD has been restored. However, spreads remain wider than usual. We expect overall market conditions and pricing to stabilise once the CME outage is fully resolved.
We will continue to monitor the situation closely to ensure orderly pricing and execution across all precious metals instruments. Further updates will be provided as new information becomes available.
Thank you for your understanding, and please feel free to contact us if you have any questions.
Dear Valued Client,
To enhance your trading experience, tomotrader will be conducting scheduled system maintenance.
Please note that due to system maintenance, there may be a temporary interruption affecting pricing and execution for Crypto instruments during the period stated below.
Maintenance Schedule:
Date: Saturday, 15 November 2025
Time: 01:00 - 07:00 GMT+2
We recommend managing your positions accordingly before the downtime begins.
Thank you for your understanding and continued support. Should you require any assistance, please contact our customer support at support@tomotrader.com or reach out via live chat on our website.
Warm regards,
tomotrader Team
Dear Valued Client,
To enhance your trading experience, tomotrader will be conducting scheduled system maintenance.
Please note that cryptocurrency trading services (including price availability) will be temporarily affected during the period stated below. Throughout this time, only our official website and Client Portal will remain accessible.
Maintenance Schedule:
Date: Friday, 8 November 2025
Time: From 16:00 to approximately 22:00 UTC
We recommend managing your positions accordingly before the downtime begins.
Thank you for your understanding and continued support. Should you require any assistance, please contact our customer support at support@tomotrader.com or reach out via live chat on our website.
Warm regards,
tomotrader Team
Dear Valued Client,
Please be informed that due to the upcoming holidays, the trading hours and market session times for certain instruments will be adjusted.
Kindly refer to the table below for details on the affected instruments and their revised trading schedules:

*All times are in UTC+0.
*Schedules are subject to change. Please check Client Notices for the latest updates.
If you have any questions or need further clarification, feel free to contact us at support@tomotrade.com. Our team is always ready to assist you.
We truly value your trust and continued support in tomotrader.
Thank you,
tomotrader Team
Dear Valued Client,
Please be informed that there are some adjustments to tomotrader's trading schedule due to the Daylight Saving Time.
Kindly refer to the table below for the updated trading hours of all instruments affected by these changes.

(*) Date and time to be confirmed.
All times are in GMT+3.
Schedules are subject to change. Please check Client Notices for the latest updates.
If you have any questions or need further clarification, feel free to contact us at support@tomotrade.com.
Our team is always ready to assist you.
We truly value your trust and continued support in tomotrader.
Thank you,
tomotrader Team
Dear Valued Client,
To enhance your trading experience, tomotrader will be performing scheduled system maintenance.
Please be informed that cryptocurrency trading services will be temporarily unavailable on this Sunday from 10:00 to 10:30 (GMT+3). During this period, our official website and Client Portal will remain accessible.
We recommend managing your positions accordingly before the downtime begins.
Thank you for your understanding and continued support. If you need any assistance in the meantime, please contact our customer support at support@tomotrader.com or reach out via live chat on our website.
Thank you,
tomotrader Team
Dear Valued Client,
Please be informed that due to the upcoming Daylight Saving Time changes, there will be adjustments to
tomotrader’s trading schedule starting from 6 October 2025.
Kindly refer to the table below for the updated trading hours of all instruments affected by these changes.

*All times are in GMT+3.
*Schedules are subject to change. Please check Client Notices for the latest updates.
If you have any questions or need further clarification, feel free to contact us at support@tomotrade.com.
Our team is always ready to assist you.
We truly value your trust and continued support in tomotrader.
Thank you,
tomotrader Team
Dear Valued Client,
Please be informed that due to the upcoming holidays, the trading hours and market session times for certain instruments will be adjusted.
Kindly refer to the table below for details on the affected instruments and their revised trading schedules:

*All times are in UTC+0.
*Schedules are subject to change. Please check Client Notices for the latest updates.
If you have any questions or need further clarification, feel free to contact us at support@tomotrade.com. Our team is always ready to assist you.
We truly value your trust and continued support in tomotrader.
Thank you,
tomotrader Team
Dear Valued Client,
To enhance your trading experience, tomotrader will be performing scheduled system maintenance.
Please note that trading services for cryptocurrencies may be interrupted or unavailable during the following times. Our official website and Client Portal will remain accessible:
- This Saturday, 03:00 – 05:00 (GMT+3)
This Saturday, 13:00 – 18:00 (GMT+3)
We recommend managing your positions accordingly before the downtime.
Thank you for your understanding and continued support. If you need any assistance, please contact our customer support at support@tomotrader.com or via live chat on our website.
Thank you,
tomotrader Team
Dear Valued Client,
Please be informed that due to the upcoming holidays, the trading hours and market session times for certain instruments will be adjusted.
Kindly refer to the table below for details on the affected instruments and their revised trading schedules:

*All times are in UTC+0.
*Schedules are subject to change. Please check Client Notices for the latest updates.
If you have any questions or need further clarification, feel free to contact us at support@tomotrade.com. Our team is always ready to assist you.
We truly value your trust and continued support in tomotrader.
Thank you,
tomotrader Team
Dear Valued Client,
To enhance your trading experience, tomotrader will be performing scheduled system maintenance.
Please be informed that cryptocurrency trading services will be temporarily unavailable at the time stated below. Throughout this period, our official website and Client Portal will remain accessible.
- On Friday, 29th of August 2025, between 21:30 and 00:00 UTC.
On Saturday, 30th of August 2025, between 10:00 and 15:00 UTC.
We recommend managing your positions accordingly before the downtime begins.
Thank you for your understanding and continued support. If you need any assistance in the meantime, please contact our customer support at support@tomotrader.com or reach out via live chat on our website.
Thank you,
tomotrader Team
Dear Valued Client,
Please be informed that due to the upcoming holidays, the trading hours and market session times for certain instruments will be adjusted.
Kindly refer to the table below for details on the affected instruments and their revised trading schedules:

*All times are in UTC+0.
*Schedules are subject to change. Please check Client Notices for the latest updates.
If you have any questions or need further clarification, feel free to contact us at support@tomotrade.com. Our team is always ready to assist you.
We truly value your trust and continued support in tomotrader.
Thank you,
tomotrader Team
Dear Valued Client,
To enhance your trading experience, tomotrader will be performing scheduled system maintenance.
Please be informed that cryptocurrency trading services will be temporarily unavailable for the whole of this Saturday from 00:00 to 23:59 (GMT+3). During this period, our official website and Client Portal will remain accessible.
We recommend managing your positions accordingly before the downtime begins.
Thank you for your understanding and continued support. If you need any assistance in the meantime, please contact our customer support at support@tomotrader.com or reach out via live chat on our website.
Thank you,
tomotrader Team
Dear Valued Client,
Please be informed that due to the upcoming holidays, the trading hours and market session times for certain instruments will be adjusted.
Kindly refer to the table below for details on the affected instruments and their revised trading schedules:

*All times are in UTC+0.
*Schedules are subject to change. Please check Client Notices for the latest updates.
If you have any questions or need further clarification, feel free to contact us at support@tomotrade.com. Our team is always ready to assist you.
We truly value your trust and continued support in tomotrader.
Thank you,
tomotrader Team